Privacy Policy

At PrimeWin Lottery ("we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy.

1. Information We Collect

We may collect several types of information from and about users of our website and services:

1.1 Personal Information

• Contact information (such as name, email address, postal address, and phone number)
• Date of birth (to verify you are of legal age to use our services)
• Account details and passwords
• Financial information (such as payment method details)
• Government-issued identification numbers (for prize claim verification)

1.2 Non-Personal Information

• Device information (such as IP address, browser type, and operating system)
• Usage data (such as pages visited, time spent on the site, and click patterns)
• Location data (general geographic location based on IP address)
• Cookies and similar tracking technologies

2. How We Collect Information

2.1 Direct Collection

We collect information directly from you when you:

• Register for an account
• Purchase lottery tickets or play games
• Subscribe to our newsletter
• Contact our customer support
• Participate in surveys or promotions
• Claim prizes

2.2 Automated Collection

We automatically collect certain information when you visit our website or use our services through cookies, web beacons, and similar technologies. This information helps us improve our services and provide a better user experience.

3. How We Use Your Information

We may use the information we collect for various purposes, including:

• Providing and managing your account and our services
• Processing transactions and payments
• Verifying your identity and age
• Communicating with you about account-related matters
• Sending promotional materials and newsletters (with your consent)
• Improving our website and services
• Complying with legal obligations
• Detecting and preventing fraud and unauthorized activities
• Conducting data analysis and research

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

4.2 For Legal Reasons

We may disclose your information if required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety, or the rights, property, or safety of others.

4.3 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You may request access to your personal information.
• Correction: You may request correction of inaccurate or incomplete information.
• Deletion: You may request deletion of your personal information in certain circumstances.
• Restriction: You may request restriction of processing of your personal information.
• Data Portability: You may request a copy of your personal information in a structured, machine-readable format.
• Objection: You may object to processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within the timeframe required by applicable law.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and allows us to improve our site.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

8. Children's Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will take steps to delete that information as quickly as possible.

9. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: